SHIPPING AND RETURNS:
This product is made to order and does not allow for changes or returns except for casesoutlined in the Sales Terms.
What is the delivery time?
The manufacturing time is 4 weeks from when the order is confirmed, approximately. Once finished, you will receive a confirmation email and an estimated delivery time will be provided, depending on the shipping address.
How is the delivery carried out?
Due to the volume of the items, we only offer a White Glove shipping. This service includesthe delivery of the item inside your home/store and the placement of the item in the room indicated by the Customer.
What is the shipping cost?
This item has special shipping costs due to its volume, which will be indicated to you duringthe checkout process.The shipping cost does not include the use of a crane to deliver to your home, therefore,once the order is placed, we will contact you to detail the characteristics of your home/store. If a crane service is needed due to the access characteristics of your home/store, we will assist you with the management and inform you of the additional costinvolved.
Can I modify the delivery address?
The modification of the delivery address once the order has been picked up by the corresponding transport agency will not be possible unless the customer covers the expenses and it is expressly agreed upon by both parties.
